To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance Friday, March 13th 1:00AM AEDT – 5:00AM AEDT (2:00PM GMT - 6:00PM GMT Thursday, March 12th). Please note devices will continue to operate normally and will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted Feb 17, 2026 - 05:29 AEDT
This scheduled maintenance affects: NetCloud Manager Cloud Services - Asia Pacific au5 (Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management, Policy Management, Zero Trust Portal and Authentication).