Ericsson NetCloud - Asia Pacific au5

All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Asia Pacific region and au5 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview

Additional regional status pages:
- NetCloud Americas us0 Region -- https://status.cradlepoint.com/
- NetCloud Europe eu4 Region -- https://eu4-cradlepoint.statuspage.io/

Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.

Uptime over the past 90 days. View historical uptime.
NetCloud Manager Cloud Services - Asia Pacific au5 Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud SASE POPs - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Sydney POP Operational
90 days ago
100.0 % uptime
Today
Tokyo POP Operational
90 days ago
100.0 % uptime
Today
Singapore POP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
NetCloud SASE - NCS 7.26.20 FR1 Deployment
Completed - The scheduled maintenance has been completed.
Mar 31, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 05:00 AEDT
Scheduled - We will be deploying NCS 7.26.20 FR1 release. During this maintenance window, network will be restarted and may experience up to 5 minutes of downtime.
Mar 25, 08:12 AEDT
Mar 30, 2026
Netcloud SASE - Rel-26.30 Deployment
Completed - The scheduled maintenance has been completed.
Mar 30, 18:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 15:00 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: NetCloud SASE network creation.
Mar 27, 00:53 AEDT
Mar 29, 2026
Select Subsystem Maintenance – March 29th at 3:00AM AEDT
Completed - The scheduled maintenance has been completed.
Mar 29, 07:09 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 03:00 AEDT
Scheduled - To ensure continued performance and scalability of the NetCloud service, we are conducting scheduled maintenance on select service subsystems on Sunday, March 29th 3:00AM AEDT – 10:00AM AEDT (Saturday, March 28th 4:00PM GMT – 11:00PM GMT). Users will experience limited functionality in licensing and subscription activities including device check-in, upgrading/downgrading device licenses, and accessing the subscription dashboards. Please note, during this subsystem maintenance all devices will continue to operate normally, connected to NetCloud Manager and users will be able to access NetCloud Manager.
Feb 28, 09:19 AEDT
Mar 28, 2026

No incidents reported.

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