Ericsson NetCloud - Asia Pacific au5
All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Asia Pacific region and au5 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview

Additional regional status pages:
- NetCloud Americas us0 Region -- https://status.cradlepoint.com/
- NetCloud Europe eu4 Region -- https://eu4-cradlepoint.statuspage.io/

Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.

Uptime over the past 90 days. View historical uptime.
NetCloud Manager Cloud Services - Asia Pacific au5 Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud SASE POPs - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Australia POP Operational
90 days ago
100.0 % uptime
Today
India POP Operational
90 days ago
100.0 % uptime
Today
Japan POP Operational
90 days ago
100.0 % uptime
Today
Japan 2 POP Operational
90 days ago
100.0 % uptime
Today
Japan 3 POP Operational
90 days ago
100.0 % uptime
Today
Korea POP Operational
90 days ago
100.0 % uptime
Today
Singapore POP Operational
90 days ago
100.0 % uptime
Today
Taiwan POP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 22, 2025
NetCloud Manager Outage
Resolved - This incident has been resolved.
Jan 22, 07:17 AEDT
Monitoring - A fix has been applied and we are closely monitoring while the services are recovering.
Jan 22, 07:14 AEDT
Update - We continue to actively work on a fix for this issue to restore services as soon as possible.
Jan 22, 06:53 AEDT
Update - We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.
Jan 22, 06:17 AEDT
Identified - The issue has been identified and we are working to address and restore service as soon as possible.
Jan 22, 05:50 AEDT
Investigating - NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.
Jan 22, 05:42 AEDT
Jan 21, 2025
Netcloud SASE - NCS 7.24.121 FR2 Deployment
Completed - The scheduled maintenance has been completed.
Jan 21, 08:37 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:30 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: Network will be restarted during this window and expect down time up to 5 minutes.
Jan 15, 04:16 AEDT
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

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